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  • Introduction to Freight Forwarder Business Process
  • 1、 Accept inquiries from shippers

    1. Ocean freight inquiry:

    ① Need to master the shipping ports to various continents, commonly used shipping routes, and ports that shippers often need to serve, as well as their prices; ② Main shipping company schedule information; ③ When necessary, the inquiry shipper should be asked for some category information, such as the name of the goods, the level of danger, etc. (Waterway Hazard Regulations)

    2. Land transportation inquiry: (RMB cost) ① Need to know the mileage and trailer prices of major cities; ② Packing prices in each port area; ③ Customs declaration fees, inspection fees, and animal and plant inspection fee standards.  

    2、 Accept the order (accept the shipper's commission)

    Key information to be clarified after accepting the shipper's commission:

    1. Shipping schedule and quantity

    2. Box type and quantity

    3. Gross weight

    4. The maximum volume for each type of volume is: (length * width * height), which can hold volume and weight

    1 × 20 'GP=31CBM 6 * 2.38 * 2.38 25 17MT 1 × 40' GP=67CBM 12 * 2.38 * 2.38 55 25MT 1 × 40 'HC=76CBM 12 * 2.7 * 2.38 1 × 45' GP=86CBM (note: GP general purpose ordinary box; CBM cubic meter; MT metric ton; HC high cube high box

    5. Payment terms, shipper contact information

    6. Box making situation, door to door or interior installation

    3、 Booking a shipment

    1. Preparation of power of attorney; When creating documents, it is necessary to ensure the accuracy and consistency of the original waybill data to the greatest extent possible, in order to reduce frequent changes in the subsequent process.

    2. Booking stamped with the company's booking seal: If booking attachments (such as shipping company price confirmation documents) are required, they should be prepared together before booking can be made.

    3. Obtain the booking receipt, extract the ship name, voyage number, and bill of lading information.

    4、 Make a box

    1. Door to door: Fill in the packing plan with the following information: container time, vessel name, voyage number, customs clearance number, transit port, destination port, gross weight, number of pieces, volume, gate location, contact person, phone number, etc. Arrange the train schedule 1-2 days before the customs deadline (two days before the shipping schedule).

    2. Interior: Fill in the packing plan with the following information: vessel name, voyage number, customs clearance number, transit port, destination port, gross weight, number of pieces, volume, and loading number. Arrange the train schedule 1-2 days before the deadline (two days before the shipment).

    3. Obtain the packing list (CLP) obtained from two methods of container making

    5、 Customs declaration (sometimes at the same time, sometimes before packing)

    1. Understand the necessary documents for customs declaration of frequently exported goods. ① Inspection required ② Quota required ③ License required ④ Certificate of origin required ⑤ Trademark authorization and trademark product name required

    2. Fill in the ship name and voyage number, bill of lading number, corresponding packing list, invoice, displayed gross and net weight, number of pieces, packaging type, amount, volume, and verify the correctness of the customs declaration form (with consistent documents).

    3. Display the "Chinese product name" of the goods on the customs declaration form, refer to the customs code directory, check the product code, verify whether the two match, determine the measurement unit according to the code, and check the missing customs declaration requirements based on the regulatory conditions listed by the customs.

    4. Prepare the customs declaration authorization letter, customs declaration form, manual, invoice, packing list, verification form, shipping receipt, change order (if necessary) and other required documents, and clear customs one day before the deadline.

    5. Track station receipts to ensure loading onto the ship.

    6. For those who need to be returned or reassigned, if there is a next voyage that still requires documents such as permits, quotas, commodity inspections, and animal and plant inspections, the notice of return or reassignment should arrive one week before the scheduled shipment date, so that (the transportation department) can smoothly retrieve the documents and reuse them. Otherwise, it will only delay the shipping schedule and cause trouble.

    6、 Bill of Lading Confirmation and Modification

    1. Inquire about the issuance form of the customer's "bill of lading": ① Electronic release: The customer is required to provide the original "electronic release guarantee letter" (with a record), and then issue the company's "guarantee letter" to the shipping company for electronic release. ② Pre borrowing (if feasible) requires the customer to provide the original "pre borrowing guarantee letter" (with a backup), and then issue a company "guarantee letter" to the shipping company for pre borrowing. ③ Splitting: One customs declaration should be split into multiple ones 3-4 days after the ship departs (waiting for the manifest to be delivered to the customs to ensure tax refund). ④ Consolidation: Multiple customs documents should be combined into one customs document 3-4 days after the ship departs (waiting for the manifest to be delivered to the customs to ensure tax refund). Release of documents from other places: Approval from the shipping company is required, and the contact person, telephone number, company name, address, and other information of the shipper's letter of guarantee and the person receiving the documents from other places must be obtained before releasing the documents.

    2. Based on the original data, fax to the shipper for confirmation, and establish the correct content of the bill of lading based on the feedback.

    7、 Sign the bill

    1. Check if each original bill of lading has been signed with all necessary seals.

    2. Do you need a handwritten signature.

    8、 Voyage cost settlement

    1. Ocean freight ① prepaid (FREIGHT PREPAID) ② collect on delivery (FREIGHT COLLEGE)

    2. Land transportation costs: ① booking cargo space ② customs declaration (including costs already declared before returning to customs) ③ container loading (interior/door-to-door) ④ other expenses that should be considered.

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